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bikerjoe · 28-02-2007, 19:25

I live in post code NE...Washington Tyne and wear,,,Ex NTL

Had mine installed last week. Had nothing but bother with the first box. Was serching for software download constantly (light flashing)

Engineer came out, couldn't fix it, admitted he'd only had 30 mins tuition on the V+Box, told me it was a softwear problem and too stick with it, they would soon solve the problem.

I tried myself too solve it and lost picture, so had too get the engineer back again.

I was going too insist on a new box, only he intennnded changing anyway..Second box downloaded softwear instantly..no flashing light...everything working...

That was on the scart lead..try too swap too the HD lead..couldn't do it..Engineer admitted he was beet. He then got a 3rd box and installed that, just too see if the second was faulty..it did the same as the second box..installed softwear instantly and everything wotrking great through the scart. Again said he was beet and He'd come back another day, when he's spoken too others.

Within half an hour of him leaving, he rang me..told me he'd found how too change it too HD lead..

Hold the stop and forward buttopn on the front of the box until it says setup, then press fast forward until it says HDMr1..then press ok and it's been absolutly great since.

I believe it comes down too lack of training and faulty boxs, cant blame the engineers, seems Virgin has let them find out the hard way...by embaressing situations in customers houses.

I cannot praise the engineer that came to my house enough, he was here 2 hours trying too get the HD side up and running and even rang me too save me wating another day too get it running.

I'm more than impressed, HD picture is unreal..even the normal none HD look like HD, watching an old version of Stargate on Sky one this afternoon, the 3 d effect in the woods was unreal..never seen that on TV before. (that wasnt HD just the enhancment through the box I have a DVD HD enhancing maching..Philips..V+ better than that))...My frined came in the other day, while I was watching Motor GP Practice on Eurosport...His comment...Thats as good as the picture on the sets on display in Curry's...he was suprised when I yold him..thst's not HD..he was even too say the least very impreesed when I put the BBC HD preview channel on.

Lets just hope they sort out the Sky one problem..I feel they have it right now..Just some faulty boxes out there...Make them kep swapping boxs until they get it right.

28-02-2007, 19:25	#23
bikerjoe Inactive Join Date: Feb 2007 Posts: 21	Re: V+ Installed Today I live in post code NE...Washington Tyne and wear,,,Ex NTL Had mine installed last week. Had nothing but bother with the first box. Was serching for software download constantly (light flashing) Engineer came out, couldn't fix it, admitted he'd only had 30 mins tuition on the V+Box, told me it was a softwear problem and too stick with it, they would soon solve the problem. I tried myself too solve it and lost picture, so had too get the engineer back again. I was going too insist on a new box, only he intennnded changing anyway..Second box downloaded softwear instantly..no flashing light...everything working... That was on the scart lead..try too swap too the HD lead..couldn't do it..Engineer admitted he was beet. He then got a 3rd box and installed that, just too see if the second was faulty..it did the same as the second box..installed softwear instantly and everything wotrking great through the scart. Again said he was beet and He'd come back another day, when he's spoken too others. Within half an hour of him leaving, he rang me..told me he'd found how too change it too HD lead.. Hold the stop and forward buttopn on the front of the box until it says setup, then press fast forward until it says HDMr1..then press ok and it's been absolutly great since. I believe it comes down too lack of training and faulty boxs, cant blame the engineers, seems Virgin has let them find out the hard way...by embaressing situations in customers houses. I cannot praise the engineer that came to my house enough, he was here 2 hours trying too get the HD side up and running and even rang me too save me wating another day too get it running. I'm more than impressed, HD picture is unreal..even the normal none HD look like HD, watching an old version of Stargate on Sky one this afternoon, the 3 d effect in the woods was unreal..never seen that on TV before. (that wasnt HD just the enhancment through the box I have a DVD HD enhancing maching..Philips..V+ better than that))...My frined came in the other day, while I was watching Motor GP Practice on Eurosport...His comment...Thats as good as the picture on the sets on display in Curry's...he was suprised when I yold him..thst's not HD..he was even too say the least very impreesed when I put the BBC HD preview channel on. Lets just hope they sort out the Sky one problem..I feel they have it right now..Just some faulty boxes out there...Make them kep swapping boxs until they get it right.