Not wanting to **** on anyones fire, as I certainly hope its a free upgrade for 10mb users, to 20mb - but it doesn't actually say we'll be getting the upgrade for free. Heres the extract:
Quote:
Broadband
We continue to experience strong growth in the number of broadband subscribers with net additions of 78,100 in the quarter, continuing at the level experienced in the previous quarter.
As an end-to-end network owner, cable has inbuilt advantages in the quality of broadband service that we offer. Customers can receive consistent speeds no matter where they live on our network and a top speed of 10Mb is available throughout our broadband addressable areas. We will be increasing this to 20Mb in June and we are also currently conducting a residential trial of a 50Mb broadband service.
Our product superiority was recognized in February when we were named Best Consumer ISP at the Internet Services Providers’ Association Awards. The award recognized that we demonstrate outstanding value for money and customer care.
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Just says that they currently offer 10mb as the fastest but that will be increasing to 20mb. Its open to suggestion and interpretation but it doesn't mean it'll be free. It could mean they'll be adding a 20mb option to their product range, no?