Quote:
Originally Posted by jackie105
Hi!
V+ install booked for tomorrow.
I spoke to retentions dept earlier today and am now keeping my old box for a bedroom.
I have been told to just tell the installer about keeping the old box and he will just install it.
Is that correct?
I dont want him turning up and saying he wont do it because its not on his job list.
Is there a number i can ring to get through to install queries?
Thanks!
Jackie
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The install tech will probably move the additional box for you, but if you wish to query the appointment, ring customer services - they will be able to confirm this for you.