Cable Forum - View Single Post - V+ isntalled yesterday

Nilrem · 28-02-2007, 09:07

Just got off the phone to CS, they were showing two boxes as active for the account (it should be 3 I believe, unless she meant two activated not including the one that isn't working yet), so I gave her what I hope were the correct details for all 3 boxes (why isn't the ntl serial number more obvious? or at least easier to read).

She is going to pass it on to second line for them to try and deal with in the next couple of hours.

I'm semi hopeful that the V+ box will activate now, but suspect the result will be that one or both of the Samsung boxes will turn off :p
Could it be a problem with the way the system deals with more than two STB's I wonder (i've had similar problems almost every time we've had one of our 3 boxes changed)

28-02-2007, 09:07	#8
Nilrem Inactive Join Date: Aug 2004 Posts: 160	Re: V+ isntalled yesterday - still no subscribed channels Just got off the phone to CS, they were showing two boxes as active for the account (it should be 3 I believe, unless she meant two activated not including the one that isn't working yet), so I gave her what I hope were the correct details for all 3 boxes (why isn't the ntl serial number more obvious? or at least easier to read). She is going to pass it on to second line for them to try and deal with in the next couple of hours. I'm semi hopeful that the V+ box will activate now, but suspect the result will be that one or both of the Samsung boxes will turn off :p Could it be a problem with the way the system deals with more than two STB's I wonder (i've had similar problems almost every time we've had one of our 3 boxes changed)