Cable Forum - View Single Post - V+ isntalled yesterday

Biohazard55 · 27-02-2007, 14:36

Hi,

Have you still got your old Set Top box, if you have make sure that you mention that fact to the CS person.

My V+ was not working and after a few phone calls I told the CS engineer that I still had the old Set Top box... ten minutes later the whole service was up and running perfectly, seems a setting had not been changed on my account to reflect the new box.

anyway hope that helps

27-02-2007, 14:36	#2
Biohazard55 Inactive Join Date: Jan 2007 Posts: 6	Re: V+ isntalled yesterday - still no subscribed channels Hi, Have you still got your old Set Top box, if you have make sure that you mention that fact to the CS person. My V+ was not working and after a few phone calls I told the CS engineer that I still had the old Set Top box... ten minutes later the whole service was up and running perfectly, seems a setting had not been changed on my account to reflect the new box. anyway hope that helps