Thread: Who's the Man at Virgin/ntl?
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Old 27-02-2007, 11:15   #16
lostandconfused
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Re: Who's the Man at Virgin/ntl?
i had a customer use that one the other day. she said she had given a 20 when cashed up the till was correct, so she comes out with, the customer is always right so give me my tenner!

as a general rule, the customer is always wrong, but you have to make them think they are right
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