Quote:
Originally Posted by wlmlb
The problem looks like the card, its not paired thats all it says in the system info window. I thought thay had to do that before thay left. now ive got to look at just the FREE channels BBC1,2,3,4,ITV1,2 And 4 5 thats all i get till thay come and fix it
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I had exactly the same problem. Took 7 days to sort out. My box wasn't even listed on their system and no one I spoke to could add it.
It's all working great now. Even the terrible remote lag seems to have gone.
It's no fun is it, looking at all those greyed out channels in the EPG
I have a Samsung box too and that seemed to confuse everyone. When ever you phone CS always remember to point out you have two boxes.