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sithom66 · 26-02-2007, 22:18

I have had similar experiences since October, and have been told by at least five CS people there was no problem at their end. Then hey presto, I get through to someone in broadband support who admits, yes there's been a known problem related to overuse since... October. And I'm on the affected cable. Now, all the other people I spoke to may just have been incompetent. Alternatively, NTL/virgin-media may simply have oversold their service and be systematically covering up problems while they continue to sign up new users and offer unlimited usage. Make up your own minds -- but I know what I think.

26-02-2007, 22:18	#9
sithom66 Inactive Join Date: Feb 2007 Posts: 8	Re: Connection Problems I have had similar experiences since October, and have been told by at least five CS people there was no problem at their end. Then hey presto, I get through to someone in broadband support who admits, yes there's been a known problem related to overuse since... October. And I'm on the affected cable. Now, all the other people I spoke to may just have been incompetent. Alternatively, NTL/virgin-media may simply have oversold their service and be systematically covering up problems while they continue to sign up new users and offer unlimited usage. Make up your own minds -- but I know what I think.