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Originally Posted by andygrif
I don't see how the electricity company could have done anything differently, they can't be expected to flag up an alarm every time someone uses more electricity than normal, or tells them (in this case incorrectly) that they have.
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Originally Posted by punky
Well, I think it just one of those things. Noone deliberately did anyone else any harm. If I was working for the electricty company, and someone gave me a meter reading with such a jump I would have at least asked her to check again or questioned her about it. (If I was allowed to. Things like have people moved in recently, anyone using an electric heater, etc).
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Funny you should both say that, but I remember when I moved into a flat I bought in London and phoned up to switch the bill to my name, they immediately disputed the reading and said it must be incorrect. The reason, only 4 units of electricity had been used in the last 4 months (nobody was living there). When I explained the property had been vacant they accepted it was probably correct.
So London Electricity could see these things and ask are you sure, must depend on the billing system.