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vinny218 · 25-02-2007, 18:53

Hi Alanb7.
I am in dispute for a TVDrive box overcharged by Ãƒâ€šÃ‚Â£10 for 10 months. When I noticed, they said they could only refund back to 3 months, as per Ofcom rules. When pushed, they changed tack and said Ofcom rules go back 6 months, and agreed that. Manager told me I should check my bills........

25-02-2007, 18:53	#4
vinny218 Inactive Join Date: Feb 2007 Location: London Services: Virgin VIP Posts: 3	Re: NTL billing error theft Hi Alanb7. I am in dispute for a TVDrive box overcharged by Ãƒâ€šÃ‚Â£10 for 10 months. When I noticed, they said they could only refund back to 3 months, as per Ofcom rules. When pushed, they changed tack and said Ofcom rules go back 6 months, and agreed that. Manager told me I should check my bills........