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Re: 24th update??
Thank you again - having met with a brick wall with CS am pessimistic. Could I trouble you to give me the low down about what actually needs to be done to resolve this i.e. what ought I to ask the engineer to get CS to do to sort this. Would be v useful so it is not a wasted journey -stilll can't believe it's in CS's interest to send out engineers needlessly.
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