Quote:
Originally Posted by stripes
Just an afterthought, gang.
I shall be contacting Apple ... to suggest that they set up some communication with the broadband cable suppliers, so that in future situations like this, they can phone direct and try and sort out the problems, rather than doing the conventional thing (very un-Apple) and relying on their customers to become piggy in the middle.
After all, ..., we didn't actually FIX the problem, did we? ... So, if my router blows up next month, I'll be almost back to square one (at least till I can buy a new router!)).
Allen.
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1) Good luck with Apple UK, I'm afraid that they would take the view that this was such an oddity that an Apple/VirginMedia hotline would not be cost effective.
2) No, it's up to VM/ntl to put this right for your connection. Again, I doubt that a frontal attack would be any use. However, there are lurkers here at CF with hotlines to VM/ntl and it would be interesting to see if they could achieve anything or if it's just a coat of red paint
Mark, your unworthy student bears the marks of his guru's whip upon his back with pride
