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stripes · 25-02-2007, 08:50

Just an afterthought, gang.

I shall be contacting Apple to do my own grovelling, (after all, thanks to me/ntl they took back a perfectly good brand new iMac!) but also to suggest that they set up some communication with the broadband cable suppliers, so that in future situations like this, they can phone direct and try and sort out the problems, rather than doing the conventional thing (very un-Apple) and relying on their customers to become piggy in the middle.

After all, although I'm certainly up and running and all the help you've given has preserved my sanity through this lot, we didn't actually FIX the problem, did we? (Viz: this morning I plugged my iMac into the modem, bypassing the router, and, of course, I wasn't connected to the internet. So, if my router blows up next month, I'll be almost back to square one (at least till I can buy a new router!)).

Allen.

25-02-2007, 08:50	#103
stripes Inactive Join Date: Oct 2004 Posts: 211	Re: HELP! iMac, cable modem won't go. Just an afterthought, gang. I shall be contacting Apple to do my own grovelling, (after all, thanks to me/ntl they took back a perfectly good brand new iMac!) but also to suggest that they set up some communication with the broadband cable suppliers, so that in future situations like this, they can phone direct and try and sort out the problems, rather than doing the conventional thing (very un-Apple) and relying on their customers to become piggy in the middle. After all, although I'm certainly up and running and all the help you've given has preserved my sanity through this lot, we didn't actually FIX the problem, did we? (Viz: this morning I plugged my iMac into the modem, bypassing the router, and, of course, I wasn't connected to the internet. So, if my router blows up next month, I'll be almost back to square one (at least till I can buy a new router!)). Allen.