Quote:
Originally Posted by Toto
And you think the CS problems can be sorted well within that time?
They are still on mutiple billing and provisioning systems, that won't get fixed until late this year, Oct / Nov time, give them a chance!
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Why should we? They should have had all that sorted before re-launching the brand. Launching a "new" company with new promises etc while still being the old company behind the scenes seems like a terrible business decision to me. Before the new company even gets off the ground the image is ruined. If this is sign of things to come then I really hold out no hope of Virgin being any better than NTL.