I have had ntl since cabletel days (in Luton) and I have barely had to complain. In fact I've only ever whinged when our nearby green box has been all but demolished - amazingly service is still fine though! *touch wood* I'm sure you will find everything hunkydory, there is enough variety of channels and if not there's
a lot to pick from on the on demand stuff, or films. I would love to be at a faster speed for broadband, but 2mb is quite adequate for shopping and chatting on here! best wishes.