Quote:
Originally Posted by iadom
Just received my first Virgin Media bill.
Had a new V Plus box fitted a couple of weeks ago, was told that new box would cost £10.00 ( on XL pack) and the second box that I was paying £15.00 for would now be £5.00.
Billed for £10.00 for the V+ box and £15.00 for the second box. 
Jim. |
Apparently there is a £10 discount that is supposed to be applied to your account. Not all CS people were aware of this a week ago or how to do it (when I was speaking to them setting up my new stuff). I would expect by now they should be up to speed - so just call CS, get it credited and ensure they put the discount on.