Cable Forum - View Single Post - Quick question, do NTL/Virgin still charge to replace older 10mb incaoable modems?

Nilrem · 23-02-2007, 12:19

oddly enough i got through fine.

Although at 40 minutes and counting i've been bounced from
Tech (yes modem needs replacing) to CS (we can't book the engineer), to tech (yes it needs replacing CS will book an engineer), to cs (sorry wrong area), to CS (sorry you need tech to book the call) to tech who are now booking the call.

it's oddly reassuring that somethings never change.

23-02-2007, 12:19	#6
Nilrem Inactive Join Date: Aug 2004 Posts: 160	Re: Quick question, do NTL/Virgin still charge to replace older 10mb incaoable modems oddly enough i got through fine. Although at 40 minutes and counting i've been bounced from Tech (yes modem needs replacing) to CS (we can't book the engineer), to tech (yes it needs replacing CS will book an engineer), to cs (sorry wrong area), to CS (sorry you need tech to book the call) to tech who are now booking the call. it's oddly reassuring that somethings never change.