Quote:
Originally Posted by andygrif
Although not totally representative, the poll on here is interesting. As the votes have risen, those planning to depart from VM has stayed pretty static, around the 15% mark.
If this is truly representative across VM's customer base, can they (Vrigin) really afford to lose 1/2 a million customers in one hit? Based on their own figures, this represents a turnover of £21.2 million PER MONTH loss.
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Interesting analysis there. I don't think vm could afford to lose that many. Perhaps vm will need to offer a sweetner to customers fast?