Cable Forum - View Single Post - Quick question, do NTL/Virgin still charge to replace older 10mb incaoable modems?

Nilrem · 22-02-2007, 20:24

as title really, do NTL still charge to replace older cable modems that are incapable of supplying 10mb?

I ask as i've got a 5-6 year old tailfin modem here* that never goes above 6mb, and i'm on 10mb.
I'm debating ringing and asking if the guy installing our V+ box could replace the modem at the same time.

I've had a look on the NTL/Virgin site but cannot seem to find an answer there.

*From the days when we had to buy our own modems.

22-02-2007, 20:24	#1
Nilrem Inactive Join Date: Aug 2004 Posts: 160	Quick question, do NTL/Virgin still charge to replace older 10mb incaoable modems? as title really, do NTL still charge to replace older cable modems that are incapable of supplying 10mb? I ask as i've got a 5-6 year old tailfin modem here* that never goes above 6mb, and i'm on 10mb. I'm debating ringing and asking if the guy installing our V+ box could replace the modem at the same time. I've had a look on the NTL/Virgin site but cannot seem to find an answer there. *From the days when we had to buy our own modems.