Quote:
Originally Posted by Bloodshot
I got this 10meg cable Internet connection that still works (fingers crossed) - is there no way of contacting someone via Email to get this problem sorted before I resort to old fashioned letter writing and send it snail mail - which will mean adding another month of waiting?
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Do you use newsgroups? Post a message in the new virginmedia.feedback group and the online support techs may be able to help in some way. I don't think they can access the NTL accounts as yet but they should be able to pass the fault on.