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djchapple · 22-02-2007, 20:21

I have been given an installation date of tomorrow Friday 23rd February and so far I have only received the information pack. I am still awaiting the letter with my username, PIN etc.

How will the engineer be able to test the internet connection if I do not have this information?

Will the engineer have this information and, if not, will be be able to get it by phone once he is here?

Many thanks.

22-02-2007, 20:21	#1
djchapple Inactive Join Date: Feb 2007 Location: St Neots, Cambs Services: Now with Sky but wondering about VM Posts: 59	Installation, username and PIN I have been given an installation date of tomorrow Friday 23rd February and so far I have only received the information pack. I am still awaiting the letter with my username, PIN etc. How will the engineer be able to test the internet connection if I do not have this information? Will the engineer have this information and, if not, will be be able to get it by phone once he is here? Many thanks.