Cable Forum - View Single Post - Landline phones dead in street since last Friday

Bloodshot · 22-02-2007, 13:39

Multiple phonecalls have been made already, each explaining that its not just affecting one customer.

I found out from another neighbour that the phones were dead as early as Thursday evening 15th Feb. It's now a week later and still no sign of an NTL van. Even if it was only affecting the one customer something should have been done by now.

I got this 10meg cable Internet connection that still works (fingers crossed) - is there no way of contacting someone via Email to get this problem sorted before I resort to old fashioned letter writing and send it snail mail - which will mean adding another month of waiting?

I've already sent an Email to the one given here: http://help2.virginmedia.com/assets/...erytype_1.html, but I haven't even had an automated reply from it in 2 days!

I suppose I could just stop paying my bills and wait for someone from Credit Control to try and ring me :P

22-02-2007, 13:39	#3
Bloodshot Inactive Join Date: Feb 2007 Posts: 4	Re: Landline phones dead in street since last Friday Multiple phonecalls have been made already, each explaining that its not just affecting one customer. I found out from another neighbour that the phones were dead as early as Thursday evening 15th Feb. It's now a week later and still no sign of an NTL van. Even if it was only affecting the one customer something should have been done by now. I got this 10meg cable Internet connection that still works (fingers crossed) - is there no way of contacting someone via Email to get this problem sorted before I resort to old fashioned letter writing and send it snail mail - which will mean adding another month of waiting? I've already sent an Email to the one given here: http://help2.virginmedia.com/assets/...erytype_1.html, but I haven't even had an automated reply from it in 2 days! I suppose I could just stop paying my bills and wait for someone from Credit Control to try and ring me :P