Had the repull this morning, again the crew really didn't want to do it, they seemed like a genuinely helpfull duo. After some debate, the decide to do the repull anyway. They tested the line before and after, and actually got worse results after the repull
They moved me to the "top peg?" (whatever that means) but they complained that the area was configured wrong. They also wanted to attenuate my modem, but doing so killed my upstream so I'm left with a dowstream receive level of 17.1dBmV (slightly higher than before the repull) which I'm told adds to my problem.
My tests tonight indicate speeds of around 0.79 Mbps which in fairness is the best result I've had since November.
When gaming (BF2, WoW, CS) latency ranges from 700ms to 6 seconds (very heavy in BF2), I get spikes of no activity for upto 20 seconds+, which practically makes my gaming experience a no go.
Tonight, for the first time in almost 7 years, I used a dial up modem... the performance was so much better than my cable connection, sure I had 400ms latency throughout, but I had no spikes and no disconnects, 1970's technology to the rescue
I have no alternatives, so I guess I have no choice but to continue paying for a service I don't get, but on the bright side, my TV services are working properly now.