Quote:
Originally Posted by tvout
Apparently...(this is what someone at work has told me whose gf works for Telewest) they have been handed little booklets now which instructs them on how to respond when people call threatening to leave Virginmedia for Sky.
Whereas before the retention bods would try and get you to stay, now they've been told to just say 'ok, go then' as Virgin is so confident that it will get so many of Sky's customers through it's benefits of being part of a big company (trains/flights/music etc.) it's not bothered about people leaving???
Anyone know any more or if this is true now?
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You could be right I thought I had a Deal with NTL now Virgin (spoke to the Same person) back in Dec 06 and today
http://www.cableforum.co.uk/board/34...g-leaving.html
but now I have been told If I want the deal they had agreed to in Dec 06 I would have to pay 68 per month or I can leave?