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Old 21-02-2007, 16:08   #5
indie1982
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Join Date: Dec 2006
Services: M Phone, XL BB, XL TV and 2 SA V+
Posts: 238
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Re: Anyone who thinks they watched Pirates of the Caribbean for free, check your bill

Didn't see this thread at first, i just got my bill and i'd been charged for it twice too. The woman I spoke to said she would refund it this time as goodwill. I said hang on, it was down as free!

She said no one else had called in to say they had been charged (i'm so glad she knows every issue every customer calls in about) so I just agreed to the refund and said my goodbye's.

She basically called me a liar when i said it was on the screen as free, she called it a fault and for me to not buy the film twice in future. I obviously wouldn't if i was being charged for it!

So, the 11th month running and my NTL/Virgin Bill is incorrect again :P

Maybe next month it'll be right...
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