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BenMcr · 21-02-2007, 15:42

The Ball park figures for the ex-ntl side of things usually work out as being, bill is printed on the 1st of the month (for instance) can take up to 10 days to be recieved by the customer, usually anywhere between 5-7 days are then give before payment is due.

So that would be 16/17 days after the bill is printed that payment is required. Anything later than that is considered a late payment.

However, because the 'Late Payment Fee' is not applied till the 28/30th day after the bill is printed, there is even a bit of extra time built into the system in case there are any problems with getting the bill or paying.

Non-Payment Restrictions are usually not done on accounts until there is an outstanding amount that has rolled over to the next billing cycle (but is does depend on the circumstances/credit limit)

21-02-2007, 15:42	#34
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: NTL late payment fee scam The Ball park figures for the ex-ntl side of things usually work out as being, bill is printed on the 1st of the month (for instance) can take up to 10 days to be recieved by the customer, usually anywhere between 5-7 days are then give before payment is due. So that would be 16/17 days after the bill is printed that payment is required. Anything later than that is considered a late payment. However, because the 'Late Payment Fee' is not applied till the 28/30th day after the bill is printed, there is even a bit of extra time built into the system in case there are any problems with getting the bill or paying. Non-Payment Restrictions are usually not done on accounts until there is an outstanding amount that has rolled over to the next billing cycle (but is does depend on the circumstances/credit limit)