OK. I see a pattern emerging here.
I have had my V+ box installed this morning. I have no VOD and no V+. My online light is flashing. I live in Gosport. My old Samsung box does not have all the channels I have subscribed to.
Sound familiar??????
I have called 151 twice already and spoken to four different people. Each one seemed to offer a remedy that would solve the problem ranging from 2 minutes to 2 hours.
I can only come to the conclusion that these people know absolutely nothing about the services they are providing.
I even tried to explain that the online light is flashing because it can't sync with the equipment at the other end. AAAAAAAAAAaaarrrrrrggghhhh!