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stripes · 21-02-2007, 10:35

No, the G3 IS going okay.

I have the machines side by side. If I connect the ethernet cable to the G3, power down the modem, repower, switch all on again, G3 works fine.

If I do the same thing to the iMac, no go. I get a constant '169...' address, rather than the proper ntl IP connection.

Last night, I left the modem completely switched off for 20 hours - co-axial out, ethernet out, power out. Turned it on today and same as before, i.e. won't connect to internet.

Could it be that the ntl central system is somehow LOCKED on to my old G3, in some way that the twenty hour switch-off wouldn't cure? NTL claim this is impossible, and won't even talk about the possibility.

What I didn't tell you originally was that last week the iMac was brand new, and had these problems. I convinced Apple that the machine was faulty (having been convinced by the service personnel at ntl), so Apple sent me a SECOND brand new iMac. Same problem. NTL still say it can't be at their end, and Apple, quite understandably, think they've done all they can, barring the almost total impossibility of them supplying two brand new machines each with the same ethernet problem.

Me? I am in despair, as no-one will take responsibility, and I have now spent hours and hours, quite literally, to the Apple Support centre, and to the ntl support line, and have got, precisely, nowhere.

Anyone who can offer a solution will have my undying gratitude!

Allen.

21-02-2007, 10:35	#11
stripes Inactive Join Date: Oct 2004 Posts: 211	Re: HELP! iMac, cable modem won't go. No, the G3 IS going okay. I have the machines side by side. If I connect the ethernet cable to the G3, power down the modem, repower, switch all on again, G3 works fine. If I do the same thing to the iMac, no go. I get a constant '169...' address, rather than the proper ntl IP connection. Last night, I left the modem completely switched off for 20 hours - co-axial out, ethernet out, power out. Turned it on today and same as before, i.e. won't connect to internet. Could it be that the ntl central system is somehow LOCKED on to my old G3, in some way that the twenty hour switch-off wouldn't cure? NTL claim this is impossible, and won't even talk about the possibility. What I didn't tell you originally was that last week the iMac was brand new, and had these problems. I convinced Apple that the machine was faulty (having been convinced by the service personnel at ntl), so Apple sent me a SECOND brand new iMac. Same problem. NTL still say it can't be at their end, and Apple, quite understandably, think they've done all they can, barring the almost total impossibility of them supplying two brand new machines each with the same ethernet problem. Me? I am in despair, as no-one will take responsibility, and I have now spent hours and hours, quite literally, to the Apple Support centre, and to the ntl support line, and have got, precisely, nowhere. Anyone who can offer a solution will have my undying gratitude! Allen.