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Okonski · 21-02-2007, 10:06

I'm sdurprised nobody's noticed that Virgin's bill is usually dated one WEEK before I actually received it! (Usual billing date is 14th, invoice received 21st or 22nd). Despite my payment showing on the next month's bill as being received, a Ãƒâ€šÃ‚Â£10 late payment charge is appled. I've no intention of paying - of course - however have they stated anywhere what amount of time customers are permitted to pay without penalty? I've not seen this declared anywhere.

21-02-2007, 10:06	#32
Okonski Inactive Join Date: Feb 2005 Services: VM BB & TiVo Posts: 130	Re: NTL late payment fee scam I'm sdurprised nobody's noticed that Virgin's bill is usually dated one WEEK before I actually received it! (Usual billing date is 14th, invoice received 21st or 22nd). Despite my payment showing on the next month's bill as being received, a Ãƒâ€šÃ‚Â£10 late payment charge is appled. I've no intention of paying - of course - however have they stated anywhere what amount of time customers are permitted to pay without penalty? I've not seen this declared anywhere.