Quote:
Originally Posted by Tijer
Ok phoned faults, who tried to put interactive on the account, and couldnt, so put me through to customer services, who tried to put interactive on the account so couldnt, who transferred me back to fault, who managed to put interactive on the account but the "online" light was still flashing, was told to try VOD and Interactive, both of which gave me a 1092 error, after that the box pretty much froze (due to the remote issues), was passed on to second line faults, who will be contacting me within 48 hours. I did however read somewhere that not having interactive on your account would be the cause of the VOD not working somewhere on this forum. I guess the V+ box is too new in ex-ntl areas for them to always get it right. Will keep you informed of the outcome, and whether 2nd line faults do actually contact me!
---------- Post added at 08:37 ---------- Previous post was at 08:37 ----------
VOD works fine on Samsung 2110c
---------- Post added at 08:41 ---------- Previous post was at 08:37 ----------
just went to check the V+ box now i cant even get it to switch on!  |
Hmm. To be honest, 90% of my box works excellently. The recording side is fine. It's just the VOD missing and that annoying flashing light (which is now covered by insulating tape !). I've been through the CS, faults, 2nd line etc a few days ago (actually it was Mon & Tues 'cos I only had the box fitted 2 days ago - but it feels much longer !!) and I've concluded no-one there knows the reasons so are just guessing somewhat wildly, so I'll wait a bit.
I was going to go for the VIP package but, once again, I'll see what transpires!
Modem 100%, Samsung 100%, V+ 90%.