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themelon · 20-02-2007, 12:26

I have found BT as awful as ever recently. Admittedly I have only dealt with the business side in the past year but that has been terrible. When ordering they cocked up the order, when fitting they sent the wrong van without a lift, and refused to install where I wanted 'because it was too difficult'. The wiring inside is a mess the bx is stuck to the wall not even level. The ADSL Service keeps disconnecting for no reason and BT Say they can do nothing and we should contact our provide, who say to contact BT in the end our speed has had to reduced to 1.5Mbs despite being less than 3 miles from the exchange. Still appalling in my eyes!

I havent and wont let them anywhere near my house in a long time, since the persitent crackling lines (with no fault) and abysmal broadband speeds.

My mums ADSL service now won't connect the familiar pass to pilar to post and back of blame is now going on. Pipex say its a BT issue, BT say its a Pipex issue, a week without ADSL and my mum is none the wiser. Looks as poor as ever to be honest!

Everyone has their own experience, but most companies in this country offer poor customer service full stop.

As for the Sky and Virgin Media debate, I cant see why Sky wants more for Sky One, FACT is viewing figures are reducing, the channel has more competition and is becoming less popular. Thefore the channel commands a lower price simple as any idiot (except Murdoch) can see that. Sky is talking from its backside if it says otherwise!

It is Skys problem if they want to pay excessive amounts for import shows with no original programming, Virgin Media should not fund this. The Terrestrial channels are the most watched on all platforms, the rest are thinly spread Sky One viewing figures are way below 800000 and dropping all the time, with PVRs and VOD people are watching what they want when they want and not second rate television which they may have settled for in the past. I say if Virgin Media cant get a deal at the price they want they should drop Sky One like a hot potatoe its only 1 average channel that possibly 20% to 30% of cable subscribers watch every now and then it WILL NOT be missed.

I would rather Virgin Media invest in more VOD Content this is the future, Linear channels like Sky One are dying a death as there is no flexibility in viewing.

20-02-2007, 12:26	#55
themelon Inactive Join Date: Dec 2003 Location: Stoke-On-Trent Posts: 561	Re: Variety.Com: VM have Sky 'rattled' I have found BT as awful as ever recently. Admittedly I have only dealt with the business side in the past year but that has been terrible. When ordering they cocked up the order, when fitting they sent the wrong van without a lift, and refused to install where I wanted 'because it was too difficult'. The wiring inside is a mess the bx is stuck to the wall not even level. The ADSL Service keeps disconnecting for no reason and BT Say they can do nothing and we should contact our provide, who say to contact BT in the end our speed has had to reduced to 1.5Mbs despite being less than 3 miles from the exchange. Still appalling in my eyes! I havent and wont let them anywhere near my house in a long time, since the persitent crackling lines (with no fault) and abysmal broadband speeds. My mums ADSL service now won't connect the familiar pass to pilar to post and back of blame is now going on. Pipex say its a BT issue, BT say its a Pipex issue, a week without ADSL and my mum is none the wiser. Looks as poor as ever to be honest! Everyone has their own experience, but most companies in this country offer poor customer service full stop. As for the Sky and Virgin Media debate, I cant see why Sky wants more for Sky One, FACT is viewing figures are reducing, the channel has more competition and is becoming less popular. Thefore the channel commands a lower price simple as any idiot (except Murdoch) can see that. Sky is talking from its backside if it says otherwise! It is Skys problem if they want to pay excessive amounts for import shows with no original programming, Virgin Media should not fund this. The Terrestrial channels are the most watched on all platforms, the rest are thinly spread Sky One viewing figures are way below 800000 and dropping all the time, with PVRs and VOD people are watching what they want when they want and not second rate television which they may have settled for in the past. I say if Virgin Media cant get a deal at the price they want they should drop Sky One like a hot potatoe its only 1 average channel that possibly 20% to 30% of cable subscribers watch every now and then it WILL NOT be missed. I would rather Virgin Media invest in more VOD Content this is the future, Linear channels like Sky One are dying a death as there is no flexibility in viewing.