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themadhouse55 · 19-02-2007, 23:36

Hiya gang,

Wonder if anyone can assist.

My father has recently got into the world of PC's and although he is getting to grips with things slowly but surely he still struggles. So about a month ago i set up REAL VNC on his and my pc so rather than taking a 10 mile round trip everytime he gets stuck i take control and show/correct the problems he has had.

Anyway, last week he decided to upgrade his BT option to the homehub. yesterday he had a prob and i tried to connect using VNC but i cannot communicate at all with his machine.

Any idea's as to what i need to do to get the VNC to connect and fix his problems remotly.

P.s - Also tried MSN's remote assistance but again same prob.

Pps - Im on NTL he is on BT

Thanks
xxxxx

19-02-2007, 23:36	#1
themadhouse55 Inactive Join Date: Feb 2007 Posts: 14	Bt Home Hub And Vnc Problems Hiya gang, Wonder if anyone can assist. My father has recently got into the world of PC's and although he is getting to grips with things slowly but surely he still struggles. So about a month ago i set up REAL VNC on his and my pc so rather than taking a 10 mile round trip everytime he gets stuck i take control and show/correct the problems he has had. Anyway, last week he decided to upgrade his BT option to the homehub. yesterday he had a prob and i tried to connect using VNC but i cannot communicate at all with his machine. Any idea's as to what i need to do to get the VNC to connect and fix his problems remotly. P.s - Also tried MSN's remote assistance but again same prob. Pps - Im on NTL he is on BT Thanks xxxxx