Quote:
Originally Posted by ecw199
Welcome to the forum Maddad, nice to hear from more people in the solent region. 
This is looking very much like a regional problem rather than problems with individual boxes. Therefore there seems little point in an engineer coming out - he'll probably do a box swap in desperation which won't fix the problem and will mean you'll lose any programmes on your hard drive. I have an engineer booked for wednesday but I'm going to phone faults again as I don't want to take an afternoon off work for nothing especially after what Blueview has said.
So check back again later and see how I get on and also whether blueview gets his VOD working (I'm making this sound like a soap) |
Well I phoned faults and basically didn't get very far (in fact got the feeling I knew far more than he did). Anyway I told him the problem pointed out the fact that other people in my area were having the same problem and was there any point having an engineer out if it was a region wide issue. He checked his computer and said that it WASN'T a regional problem and that it might be a problem with the settings on my box.
He did say that the reason the light was flashing was a lack of signal strength, so at least that seems to tally with what Blueview was told. He said I definately need an engineer out. In the end because I wasn't getting anywhere I decided to keep my appointment for Wednesday pm (my mum has agreed to wait in so I don't have to have a day of work).
I'm pretty sure that the engineer is going to turn up and say there is nothing he can do and that its a network issue.
It would be great to know if there is anyone in the solent region who has VOD and whos light ISN'T flashing on and off!
Also if you are in the solent region and your online light is flashing please report it to faults because the guy said that it is only designated as a regional network issue if they recieve enough complaints.
Really feel like I'm doing all the work here, aren't they suppose to tell us when theres a problem not the other way around
