Quote:
Originally Posted by Maddad
I've been reading this forum with interest as I also has a V+ box installed on Friday afternoon. The blue online light was flashing from the start but the Engineer said it would turn solid in approx 2 hours. I believed him....!
24hrs later still flashing so called faults. Advised by CS rep that VOD was not supported on the V+ boxes. Couldn't be bothered to argue at the time so I called back again today. This time they suggested the box was faulty (as the light was flashing) so they will besending an Engineer out on Thursday.
Somehow I don't think this will do much good as from the sound of it there were a lot of duff boxes fitted on Friday!!
Must be a local or network issue?
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Welcome to the forum Maddad, nice to hear from more people in the solent region.
This is looking very much like a regional problem rather than problems with individual boxes. Therefore there seems little point in an engineer coming out - he'll probably do a box swap in desperation which won't fix the problem and will mean you'll lose any programmes on your hard drive. I have an engineer booked for wednesday but I'm going to phone faults again as I don't want to take an afternoon off work for nothing especially after what Blueview has said.
So check back again later and see how I get on and also whether blueview gets his VOD working (I'm making this sound like a soap)