Quote:
Originally Posted by bargepole
Spoke to people on the 0845 number on 19/1, 22/1, 26/1, and also tried going via head office number 01256 752000 and speaking to 3 different people on , 26/1, 1/2, 7/2, they were all in a department called customer concern so i thought I might get somewhere, but alas no.
So although it shouldn't be difficult it there is obviously a problem
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It should not be hard to sort.
And whats more you should not have to pay, as was suggested earlier.
Perhaps if all else fails a photo of the mess to the local paper?
A woman nearby did the same thing over a problem she had, right after the story ran the problem was sorted! a shame it couldnt be done before the intervention of a paper?
You have obviously done all you could be expected to do, any damage caused by the loose cables should be charged to VM.