Quote:
Originally Posted by StanleyNTL
VirginMedia - why bother posting an email contact when you can't be bothered to reply to customer emails.
I've tried several times to email on technical and product issues with no reply.
The ghost of NTL service strikes again!!
|
NTL, sorry, VM, do not do email communication, even though it states in the t&c's " electronic mail "
NTL ghost has not gone, its just a different name, a move to try and bring back a feel good factor ?
---------- Post added at 16:57 ---------- Previous post was at 16:56 ----------
Quote:
Originally Posted by huyi
when they reply eventually they usually tell you to call their phone number instead so it's a waste of time.
|
Precisely.