Cable Forum - View Single Post - Solent Installations- Important Information

Maddad · 19-02-2007, 16:55

I've been reading this forum with interest as I also has a V+ box installed on Friday afternoon. The blue online light was flashing from the start but the Engineer said it would turn solid in approx 2 hours. I believed him....!

24hrs later still flashing so called faults. Advised by CS rep that VOD was not supported on the V+ boxes. Couldn't be bothered to argue at the time so I called back again today. This time they suggested the box was faulty (as the light was flashing) so they will besending an Engineer out on Thursday.

Somehow I don't think this will do much good as from the sound of it there were a lot of duff boxes fitted on Friday!!

Must be a local or network issue?

19-02-2007, 16:55	#7
Maddad Inactive Join Date: Feb 2007 Location: Fareham Services: Virgin V+ Virgin 4mb Broadband Posts: 10	Re: Solent Installations- Important Information I've been reading this forum with interest as I also has a V+ box installed on Friday afternoon. The blue online light was flashing from the start but the Engineer said it would turn solid in approx 2 hours. I believed him....! 24hrs later still flashing so called faults. Advised by CS rep that VOD was not supported on the V+ boxes. Couldn't be bothered to argue at the time so I called back again today. This time they suggested the box was faulty (as the light was flashing) so they will besending an Engineer out on Thursday. Somehow I don't think this will do much good as from the sound of it there were a lot of duff boxes fitted on Friday!! Must be a local or network issue?