Cable Forum - View Single Post - Solent Installations- Important Information

ecw199 · 19-02-2007, 15:23

This message is for Blueview and Crooky and anyone else in the Solent region who has had a V+HD Box installed

I had my V+ box installed on Friday

- it seems to be working fine but I have noticed that there is a small turquoise light flashing on and off on the front of the box.

This is the online light and it SHOULD NOT be flashing it should be on constantly (I started a thread on the subject and was told that if it is flashing then it means I have a faulty return path!).

I phoned faults yesterday hoping there was an easy solution and was told that no it should not be flashing and that this is probably why I can't get VOD. Then he said I would have to have an engineer out AND EVEN WORSE HE WOULD PROBABLY NEED TO DO A BOX SWAP. Now having spent all weekend recording stuff this was not good news.

So check that your online light isn't flashing and if it is you need to phone faults. In the meantime don't record too much in case they replace your box and you lose the lot.

So I now have engineer coming out on Wednesday which means another afternoon off work .......

19-02-2007, 15:23	#1
ecw199 Inactive Join Date: Nov 2006 Location: Havant, Hampshire Age: 45 Services: NTL Family Pack, V+HD, Telephone and 2mb Broadband Posts: 89	Solent Installations- Important Information This message is for Blueview and Crooky and anyone else in the Solent region who has had a V+HD Box installed I had my V+ box installed on Friday - it seems to be working fine but I have noticed that there is a small turquoise light flashing on and off on the front of the box. This is the online light and it SHOULD NOT be flashing it should be on constantly (I started a thread on the subject and was told that if it is flashing then it means I have a faulty return path!). I phoned faults yesterday hoping there was an easy solution and was told that no it should not be flashing and that this is probably why I can't get VOD. Then he said I would have to have an engineer out AND EVEN WORSE HE WOULD PROBABLY NEED TO DO A BOX SWAP. Now having spent all weekend recording stuff this was not good news. So check that your online light isn't flashing and if it is you need to phone faults. In the meantime don't record too much in case they replace your box and you lose the lot. So I now have engineer coming out on Wednesday which means another afternoon off work .......