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ntl
my 80yr old mother inlaw moved in august of 2006 and informed ntl of the move and was told that her 2 boxes would be collected before she moved, no one came to collect and in the process of the move they have been lost.ntl continued to take money from her account for a further 3 months,and now they are demanding £500 for the lost boxes we have tried to talk to ntl on her behalf because she does not have this sort of money but they insist that she has to pay up please does anyone have any advice
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