Quote:
Originally Posted by thechangingman
Saturday 6pm came but no Engineer did.
Rang CS - closed at 5pm!! (Why oh Why?).
Rang BB faults. Asked why "no show" by Engineer. He could only apologise. He then checked with the Engineering Department and said my appointment is for Monday 19th between 12 and 6!!!!
Now either both myself and the CS chap are unable to read dates correctly or someone has rescheduled my appointment to Monday as they ran out of time on Saturday.......
Thoroughly pee'd off as you can imagine.
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Thats funny, they did that to me too on Saturday (for a phone engineer). I waited until about 5pm, called CS and was told, "Oh no madam, your appointment is Tuesday between 8.00am and 1.00pm". I was adamant that I had the right date, she checked again and said that they had tried to call me on my other line and that there was no answer.... funny how they left no message and the old call log did not show it! I just wish they would be honest ... that would be so refreshing!!!