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Re: 0870 rip off
Err, no mention of times there. That change, IIRC, was implemented to stop providers charging massive amounts (sometimes over £20 a minute) for 0870 calls.
It also allows companies to charge what they want, as long as that charge is clearly announded before the call is charged for.
Finally, are you calling Faults or Customer Services. If you are, and are using an NTL line, you can call them for free on 151 and 150.
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