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Old 18-02-2007, 16:00   #4
smokinfish
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Join Date: Feb 2007
Posts: 4
smokinfish is an unknown quantity at this point
Re: V+ Box but not VOD

Quote:
Originally Posted by LostintheNW View Post
Thanks Quam, I have done all that and I did call them again yesterday and they said they had sent another signal to the box. The light is still flashing now and this is over 24 hours after it being installed seems like something is not working somewhere. The settings thing on the box states that the return path is active, but clearly its not as there is no connection being made.

Going to have to wait till tomorrow now to call them as they are all closed on a sunday which is crap!
I have just had V+ installed (Saturday, 1600) and have this EXACT same problem - my Samsung box On Demand features worked prior to them taking it away - the settings say the return path is active, but the ONLINE light on the front is constantly flashing and no On Demand works at all - It says "If this keeps happening, call 151 and Quote 1092" - which I did (I got through to Faults on Sunday just now,) but they'd never heard of that error code!!

It has apparently been "passed upwards" and they're calling me back "sometime in the next 48 hours" !

Also, on a slightly different (?) note, occasionally when I try and pause live TV, it says "Please wait, just loading" in the bottom left, and then does nothing! I have to press TV to get rid of that message, and then switch to standby and back on again before pause will work!

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