Cable Forum - View Single Post - I'm Finished with CABLE sky and BT for me

freakfunk · 18-02-2007, 14:30

Its pretty much a knows fact that NTL customer services is amongst the lowest in the industry, its the main aim of the virgin rebranding, to hide get away from their bad image. Don't forget NTL bought virgin, not the other way round. Im just dissapointed they havn't done anything major to address the problem. They in my opinion, the worst company in britain, i even read a article in the Independent that said from 2001 to present their the most complained about company in the uk.. Their sheer scale of their errors astound me, out of hte blue one day someone came to take my box away? WTF??? I seriously wonder if their on hard drugs or something. They are intent on not refunding me for the money they took out of my account for the 4 months that i didnt get any NTL television? They don't seem to have the ability to comprehend the fact that they didnt provide a service.

I find it astonishing that they dont realise they need to provide a better more reliable service than sky, at the moment SKY rentention is 300% higher than NTL. They need to address this, upto 30% of ntl customer leave within the first 12 months and go back to BT/sky.

Im soo angry at them for the stupid mistakes they have made with every account i have ever had with them, and continue to do. Never in 28 years has my television stopped broadcasting ever, the whole glasgow network went down for almost 24 h ours recently, thats unbelievable, but people seem to stupidly accept it.? why?

18-02-2007, 14:30	#21
freakfunk Permanently Banned Join Date: Feb 2007 Posts: 52	Re: I'm Finished with CABLE sky and BT for me Its pretty much a knows fact that NTL customer services is amongst the lowest in the industry, its the main aim of the virgin rebranding, to hide get away from their bad image. Don't forget NTL bought virgin, not the other way round. Im just dissapointed they havn't done anything major to address the problem. They in my opinion, the worst company in britain, i even read a article in the Independent that said from 2001 to present their the most complained about company in the uk.. Their sheer scale of their errors astound me, out of hte blue one day someone came to take my box away? WTF??? I seriously wonder if their on hard drugs or something. They are intent on not refunding me for the money they took out of my account for the 4 months that i didnt get any NTL television? They don't seem to have the ability to comprehend the fact that they didnt provide a service. I find it astonishing that they dont realise they need to provide a better more reliable service than sky, at the moment SKY rentention is 300% higher than NTL. They need to address this, upto 30% of ntl customer leave within the first 12 months and go back to BT/sky. Im soo angry at them for the stupid mistakes they have made with every account i have ever had with them, and continue to do. Never in 28 years has my television stopped broadcasting ever, the whole glasgow network went down for almost 24 h ours recently, thats unbelievable, but people seem to stupidly accept it.? why?