Quote:
Originally Posted by Nikesh
I think this competition between Virgin Media and Sky will be very good for consumers.  |
I hope so....but I do worry that as margins are cut and budgets slashed, the first casualty will be proving customer service. Which is why ntl ended up in the state it was. It's all very well pouring in £19m now, but what happens when all the money's gone and you haven't made at least that back in additional revenues?
Quote:
Originally Posted by Gavin
I really don't think Sky are in the least bit worried about VM. When the hoo-hah of the wonderful Branson swooping down to save us from Murdoch's Sky with a wonderful media organisation dies down, we'll see nothing's really changed.
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I'm kind of erring on the side of this too. I'd love to think that there is a whole new ethos in the company, and many VM employees are on here singing very loudly from the Virgin hymn sheet, which is great. But I'm just not convinced.
Actually, I'm thinking it's a bit like having David Cameron as leader of the Tories...nice new image, no new policies and not really much substance underneath!
I'd like to be proved wrong...but I don't think I will be.