Just my experience on the matter
Was originally paying an average of £110 for
Full TV
4MB Broadband & phone
rang up some weeks back and got a slight discount on that by avery helpful adviser who said take a discount now & wait for the Virgin deals. He didn't say what they were but was very insistent to wait (great info)
Just rang up 150 option 5 (talk to us about anything else) and.....bingo
Got the VIP package for £85. New modem required as i am currently linking to Samsung STB in bedroom. Have crappy pace box downstairs.
No mention of your an existing customer and can't do this and that. All sorted & very helpful people, only downside is that installation is March 6th.
Oh well it'll soon pass. I personally think it is a very good package. Are lass will be pleased as she'll get control of the New Box downstairs.
Cheers
Stan
Happy Virgin customer