Quote:
Originally Posted by Downloads
From my own experience in dealing with the engineers, they know the broadband and TV so hopefully you should get some joy if you ask him.
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While he was waiting for the modem to activate I asked him to take a look at the V+. he was very helpful and didn't seem in a rush to leave.
He contacted someone by phone and apparently there is nothing they can do until Monday, but it's been given priority and all billing from the date of install has been cancelled until it's sorted out.