Thread: [Merged] Leaving VM for Sky? OK just leave...
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Old 17-02-2007, 11:11   #63
lostandconfused
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Join Date: Aug 2006
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Age: 40
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Re: [Merged] Leaving VM for Sky? OK just leave...
that depends on what the discount is. eg a customer that has full tv package, 10mb BB TU24 and is paying less than £20 a month.

now there is no need for a discount like this, there isnt any other company that would provide all that for that price. i dont blame the customer for trying, but if they call up and say i want XYZ for this price and its a lot lower than say the likes of sky they they should be allowed to leave.

i believe this is the way the retentions department is going anyway. they have set packages and offers, if their not good enough, then good luck with sky
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