Same problem for me, engineer came out installed the box checked the channels then left.... no V+ service. Called 151 the usual, turn off the box, we will send a signal.....blah....blah....blah!!!!!!
Most worrying about the whole thing was as follows, as I answered the door the following happened:
1) The first thing the engineer said was he knew nothing about the box, had only limited training on it and I would need to read the manual to find out how to work it.
2) He passed me a small Coke bottle and asked if I could fill it with water as his dog had been in the back of the van all day and needed a drink.
3) Could he go for a pee!!! (the engineer not the dog
)
Then he put he box in, plugged it in then went outside where he chatted to one of his mates for 10 mins, came back in flicked around a couple of channels and said bye bye.
To be fair to him he did call me later after I called 151 and said this was a hit problem and it was the other end that had not activated the package properly. He gave me his mob No and said if the the V+ wasn't working in the morning to give him a call as he would be in the area and he would come round, not sure what he is actually going to do when he comes round (possibly use the toilet again
)
Have to wait and see what tomorrow brings I suppose
Stu