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squealy · 16-02-2007, 13:11

I gave retentions a call as having done some research on alternative providers, NTL weren't matching up well pricewise at all against Sky.

I spoke to a very pleasant and helpful lady.

My earlier NTL retention offers having expired I was paying Ãƒâ€šÃ‚Â£66.50 pm (up from Ãƒâ€šÃ‚Â£51.50 for the previous 6 months) for

2mb broadband
Family Pack tv (I think this is XL in the new terminology)
Line rental
Talk Weekends
Sky Sports

After the call to VM retentions I ended up on a new package. Ãƒâ€šÃ‚Â£52.50pm for the same package plus

Sky Movies

This works out cheaper than the Sky deal for the same package. So I saved Ãƒâ€šÃ‚Â£14 a month and gained an extra premium tv package. Now I just need to find the time to watch it all.

Note that I didn't at any stage threaten to leave, just pointed out that what I was paying was not value for money compared to Sky. I was then offered the new package, non-time limited, no contract to sign, no need to ring retentions every few months.

I'm sure people will be on "better" packages than mine, but this one suits me perfectly. I just hope they can get the billing right.

16-02-2007, 13:11	#45
squealy Inactive Join Date: Dec 2003 Location: Nottingham Services: V+, XL TV, Sky Sports/Movies, M broadband and phone Posts: 366	Re: Cheaper Broadband from VM? I gave retentions a call as having done some research on alternative providers, NTL weren't matching up well pricewise at all against Sky. I spoke to a very pleasant and helpful lady. My earlier NTL retention offers having expired I was paying Ãƒâ€šÃ‚Â£66.50 pm (up from Ãƒâ€šÃ‚Â£51.50 for the previous 6 months) for 2mb broadband Family Pack tv (I think this is XL in the new terminology) Line rental Talk Weekends Sky Sports After the call to VM retentions I ended up on a new package. Ãƒâ€šÃ‚Â£52.50pm for the same package plus Sky Movies This works out cheaper than the Sky deal for the same package. So I saved Ãƒâ€šÃ‚Â£14 a month and gained an extra premium tv package. Now I just need to find the time to watch it all. Note that I didn't at any stage threaten to leave, just pointed out that what I was paying was not value for money compared to Sky. I was then offered the new package, non-time limited, no contract to sign, no need to ring retentions every few months. I'm sure people will be on "better" packages than mine, but this one suits me perfectly. I just hope they can get the billing right.