Came home from work phone line dead, called faults spoke to an Indian call centre, the bloke just could not be understood beneath his thick Indian accent, No empathy in his voice at all, I couldnt understand him hardly, the whole call lasted 20 minutes (to book an appointment??). The guy must have said "give me a moment" about 20 times. (are they trained like this, or it it an Indian thing?)
Well done VIRGIN Media for providing first class customer service, you clearly care more about money than your customers.
Rant over, had to get it out, sorry.
